🚚 Shipping Policy 

​

At The Betta Boutique, we take the safety and health of our Betta fish seriously. Every order is packed with care to

ensure your new aquatic friend arrives happy and healthy.

​

📦 Shipping Method

​

We currently offer Priority Shipping (Live Fish) for all U.S. domestic orders:

• Shipping Rate: $18.00 flat rate

• Delivery Time: 1–3 business days

• Carrier: USPS Priority or similar trusted service with live animal handling

​

🐠 Live Fish Packaging

​

• Each Betta is shipped in a sealed, oxygenated bag inside an insulated container with padding.

• Temperature control packs (heat or cold) are included based on your region and forecast.

• Boxes are clearly labeled “Live Fish – Handle With Care”.

​

📅 Shipping Days

​

• We ship Monday and Tuesday only to avoid weekend delays.

• Orders placed after Tuesday noon (EST) will ship the following Monday to protect your fish.

​

🌦️ Weather Holds

​

To ensure the safe delivery of your Betta, we may delay shipping during:

• Extreme hot or cold temperatures

• Severe weather events

• Holidays that affect delivery schedules

You’ll be notified if your shipment is held.

​

🏠 Shipping Responsibility

​

• Please double-check your shipping address at checkout.
  The Betta Boutique is not responsible for delays or losses caused by incorrect or incomplete addresses.

• It is the buyer's responsibility to receive the package promptly once delivered. We are not responsible for issues resulting from packages left unattended.

​​

❗Live Arrival Guarantee

​

We offer a Live Arrival Guarantee (see our Return Policy) for Betta fish that arrive deceased inside their original, sealed bag and box. You must contact us within 24 hours with photo proof.

​

Questions?

Need help with a shipment? Contact us anytime:
📧 customer.service@thebettaboutique.com