📬 Contact Us

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We’re here to help with your questions, orders, or Betta care needs. Whether you’re checking on a shipment, reporting an issue, or simply want advice—we’re just an email away.

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📧 Email Support

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For all customer service inquiries, email us at:
customer.service@thebettaboutique.com

Please include the following when contacting us:

• Your full name

• Your order number (if applicable)

• A brief description of your question or issue

• Photos, if reporting a problem with a fish or product

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🕒 Response Time

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Our team typically replies within 1–2 business days.
We respond Monday through Friday, excluding major holidays.

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❓ Common Questions

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Before reaching out, you may want to check:

• Our Return & Refund Policy for Live Arrival claims

• Our Shipping Policy for delivery timelines

• Our Terms & Conditions for ordering guidelines